Has anybody haved a similar issue? Do you have any suggestion? Or can we force a new software/firmware installation, even if the latest version is (formaly) already installed? Is it possibile to force a harware factoy reset ? If so, how? Right now we only can switch video input and output from its frontal panel, but without software we cannot change signal labels, we cannot see the signal routing, nor control the device remotely, so it is a very unhandy and uncompleted workflow for us.
We are not able to upgrade nor downgrade the software, so we are stuck at this point. No firewall is active neither our PC, nor on our LAN. It looks like the switch has its IP ports closed (except for ping requests). 7.0.1 and 6.4.4, but this is not possibile, because the updater shows up the error "incompatible software version" and stops the installation, since the latest version is already installed.Įven the VideoHub Setup software cannot find the switch on the network, only on USB.
We then tried to downgrade the software to v. It responds to ping requests, but it doesn't respond to VideoHub Control Software request (it keeps searching for the switch forever). Since then, we cannot control anymore the switch on the network. We updated the Switch software to version 7.0.3 with no errors. We properly set the switch IP address, mask and gateway. You can even use the available iPad app to change routing over your wireless network.We recently bought a Smart Videohub CleanSwitch 12x12 and installed its VideoHub Control software.
Routing can also be controlled using dedicated remote panels or over Ethernet using the included software for Mac OS X and Windows. A built-in LCD lets view your sources directly on the router itself, with simple push buttons and spin knob provided for control. Housed in a 2RU frame, the Smart Videohub ideal for use in both large broadcast systems or portable mini racks for live productions. It supports 4:2:2 and 4:4:4 color sampling and 10-bit processing for smoother gradations.
The Smart Videohub 40 x 40 12G-SDI from Blackmagic Design is a mixed format router with 40 12G-SDI inputs and 40 12G-SDI outputs for routing any combination of SD, HD, Ultra HD 4K, and DCI 4K video. Includes spin knob or push button control, LCD monitoring and Ethernet router control. Advanced 12G-SDI router supports all SD, HD and Ultra HD SDI video formats simultaneously.
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